Terms & Conditions

Respecting a Welcome to Country or Traditional Ceremony
A Welcome to Country is a traditional custom of cultural significance to Gunaikurnai people as such it is important that appropriate respect be given to those conducting a Welcome to Country. Visitors to Gunaikurnai country should show their respect for the continuing culture and traditions of Gunaikurnai people in their traditional Country by observing cultural etiquette. This etiquette shall be advised, if necessary at the time of a Welcome to Country booking. The Cultural Hub invite you to consider why you have booked a traditional ceremony and ask that you remain respectful and show your appreciation at the end of the ceremony.

Notice required when requesting a Traditional Ceremony or Cultural Education
A request made to GLaWAC, to conduct a Welcome to Country, traditional ceremony or cultural education must be made a minimum of two (2) weeks before the date of the event at which the ceremony is to be conducted. Where the required notice is given, GLAWAC will respond to the request within a reasonable time. This time will be no less than two (2)business days after the initial request. Cultural Consultations may require the consideration of Elders and community. We request your understanding that these matters may take several weeks and occasionally beyond a month, to be determined.

Fees involved in conducting a Traditional Ceremony or Cultural Education
Where GLaWAC approves a request to conduct a traditional ceremony or cultural education/consultation, it will advise those making the request of the relevant fee involved. Fees for conducting a traditional ceremony or cultural education are listed above and reviewed annually. Where work is cancelled within 48 hours of the scheduled event, GLaWAC will charge 50% of the rate, with field workers booked being paid appropriately. All fees are subject to 10% GST and will be charged accordingly.

Can I film or photograph a Traditional Ceremony?
A traditional ceremony is an individual expression created by the person conducting it and due respect should be given to its intent at all times. A cultural service is generally not for public broadcast (this includes social media). Requests to film/photograph a traditional ceremony should be made when booking a cultural service. Please note that a request does not guarantee approval.

Cancellation Fee
There will be a cancellation fee charged if a minimum notice of 24 hours has not been provided. This fee will be at the discretion of GLaWAC at the time of the cancellation. This can be discussed with the person who has booked the service.

General Information
- An email will be sent to confirm we have received this request.
- Once a presenter is confirmed, we will pass their name to you, and pass your primary contact details to the presenter.
- Please note that bookings may be affected by cultural matters, such as Sorry Business. Where possible, GLaWAC organise alternative arrangements.
- It is anticipated you will make the presenter feel welcomed and that they can engage in the entirety of the event if they choose to do so.
- An email will be sent to confirm that the booked cultural service was completed, along with a request for any feedback regarding the service.
- An invoice will be sent directly from GLaWAC.

Cultural Services Request